Q: What does the web site migration service entail? Will my website be safe?
A: If your present hosting provider can no longer measure up to the demands of your site, or if you face continuous downtime, or if you have to wait for hours for the client service team to get back to you, it might be a clever idea to change your web hosting provider, i.e. to move all the files for your sites together with your databases from your present provider to your new provider. At RatRod Hosting, we know that this can often be difficult and time–consuming. That is the reason why we’ll accomplish all that for you for free!Our highly experienced technical staff members will move your site content from your present hosting provider to us. Our techs have got plenty of experience migrating websites and are able to take care of everything – from a traditional WordPress blog or Joomla™–powered web site, to a highly complex, custom–built app.
Q: Web site migration sounds like lots of work. How long can it take?
A: While we cannot give you an exact time frame, since there are many factors, including the size of the files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48h, and in some cases – within 24h (if the content is not very large).
Q: My privacy is vital to me. What information do you need?
A: Yep. We’ll require the name of the website that you want us to move. We will also need a way to access your present hosting account so that we can get the files associated with your site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any downtime for my site?
A: No. Your web site will continue to be visible online during the migration. Once everything is done on our end, we’ll inform you so that you can examine it and check for problems. If everything is okay, all you will need to do is edit your domain’s DNS settings.
Q: Will my present web hosting provider need to provide any information/help?
A: While we transfer your content, your hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting providers can you migrate website content from?
A: We support all Linux–driven hosting platforms. Essentially, if we can gain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.