Although the web hosting service provided by the different companies seems identical, each provider has a personalized platform with its own modifications and different ways to complete given operations. In such a case, an info-stuffed knowledge base would be incredibly useful both for people with zero practical experience and for technically skillful individuals who will at some point find out how given operations are completed, but will waste precious time in the process. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users plenty of time and efforts. The outcome is gladder customers, as they can quickly find the information they wish, and substantially less work for the support staff, because typically the majority of the enquiries and difficulties that customers have are already outlined in the knowledge base. Provided that the articles are expertly written and cover more topics, you will be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans feature a detailed knowledge base where you can find info about all the problems that you could possibly confront and their solutions. You can learn how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but still you are unable to send email messages, for example. We’ve tried our very best to be as comprehensive as possible and to encompass all the available options so as to help you save time and energy and to give you different solutions for each problem. The knowledge base includes educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, while if you’d like to browse the full collection of articles, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an elaborate knowledge base for all our present and future customers, so in case you get a semi-dedicated server account through our company, you’ll be able to find any info that you are looking for at any moment. We have a lot of informative articles, which will help you understand better what is happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely 2 instances. Our detailed guides will help you do anything you need – extract an archive file, import a MySQL database, forward a domain, and so on. In addition, we’ve also got troubleshooting guidelines, which will permit you to discover what causes a certain problem and the probable solutions for it. If you’re not able to send e-mail messages or your domain name returns a 500 Internal Server Error message, for instance, you can resort to our knowledge base and rectify the issue instantaneously. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.