Service Uptime Guarantee in Cloud Website Hosting
If you acquire a cloud website hosting plan from us, we guarantee that your web sites are going to be working at least 99.9% of the time. We have virtually got rid of the web hosting server downtime by using a sophisticated cloud hosting platform where individual groups of web servers deal with each portion of the overall service - files, databases, e-mail messages, etc. In that way, should there be an issue with a server, the other machines part of the cluster will simply take over and your websites will not be affected the slightest bit. To prevent any infrastructure troubles, we also have diesel backup generators and a number of independent Internet providers. Competent professionals keep an eye on the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions come with a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service disruptions at all due to the fact that we use a revolutionary cloud platform and rather than running everything on a single server like most companies do, we have independent clusters of web servers that handle every service - files, e-mail messages, CP, databases, etc. We also have a customized load-balancing system, so our hosting service is much more stable than what you would ordinarily find available on the market. To ensure that nothing will interrupt the work of your sites, our web server facilities have diesel backup generators and a number of separate Internet providers. We've got software and hardware firewalls to prevent DDoS attacks and professionals watching the web servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Web Hosting
If you get a Virtual Private Server from our company, we guarantee that the physical server your account is created on is going to be up and running a minimum of 99.9% of the time. While we are not able to control what you do with your Virtual Private Server and what you set up on it, we'll ensure that the main hosting server is going to work 24/7 without disruptions. Our facilities have redundant Internet providers and backup generators to guarantee the constant work of all machines placed there. If there's a difficulty with any virtual server on the physical one, we've got a crew of expert admins to resolve it in a very timely manner and to to guarantee the other virtual private server accounts within that web server aren't going to be affected. We use only new, carefully tested hardware components for all the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers Hosting
Our dedicated solutions include a 99.9% web server and network uptime warranty and maintenance procedures are included in the other .01% of the time. We test out each and every server extensively before we hand it over to the customer and we work with new hardware components in order to avoid any prospect of hardware troubles. Any unexpected software difficulties can be resolved immediately by our system administrators as they keep an eye on all the web servers 24/7. To avoid infrastructural problems, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your are flooded, we can take action immediately and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper functioning of your web sites.