One of the typical reasons to get a server of your own is that you'll have comprehensive control over the software environment and you may install anything you'd like. This will allow you to run programs which need specific software in order to be present on the machine, which isn't possible with a shared web hosting server where you could install software only in the account, but not on a root level. If you're not very experienced with this type of matters, however, you might encounter issues because managing a hosting server of your own differs from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our administrators can easily handle a variety of tasks that should be performed or can resolve various issues that you might come across.

Installation and Troubleshooting in VPS Web Hosting

You may add the upgrade with a few clicks whenever you require it and irrespective of the virtual private servers package deal you have chosen. This may be done either during the order procedure if you think that you will need support from the very beginning or later on from the VPS billing CP in the event that you have issues with any app on the hosting server. Our skilled admins can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes an hour of custom work and you'll be able to use it anytime. The majority of tasks take less than that, so the remaining time shall be available for the future and you shall be able to see it in the billing CP all the time. You can use the upgrade as a standalone service or on top of the thirty minutes of custom work that are a part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers Hosting

You may add the upgrade to any of the dedicated hosting services which we offer at any time that you need it. In case you need any custom work from our administrators right after your server is prepared, you may order the upgrade during the hosting server signup process, or when you need something to be done later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your server, so if you encounter any difficulties to install a third-party piece of software or some application gives errors and does not work the way it ought to, our experts will be able to assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is ideal if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it provides.