A live chat is among the methods of communication supplied by some website hosting suppliers as a part of their support services. Determined by the company, the chat is used for pre-sales, billing and/or tech assistance. This method of communication is faster compared to a support ticket and it will make it much more unlikely to misspell or misunderstand anything compared to a phone call with an agent. What's more, if the trouble that you experience needs some time to be reviewed and resolved, you will be able to do something different in the meantime instead of just waiting, like you would have to do if you call. Also, you can use a live chat support service free of cost provided that you have world wide web accessibility even if your hosting supplier is located in another country and they do not have a local phone number you can call.

Live Chat Support in Cloud Website Hosting

As we acknowledge the fact that many troubles are quickly resolved if you speak with a live person, we supply a live chat service for all our prospective and current customers. Our chat is online every day and our support representatives will help you with a variety of questions and issues. In case you aren't our customer yet, you can find out more about our cloud website hosting plans and the hosting platform in general in order to be certain that your sites will operate effectively on our servers. In case you already have an account and you have some questions or you encounter any kind of issues with some of our services, you'll be able to join us on our live chat and we will supply you with the needed details or assist you to troubleshoot the issue. You will need to open a trouble ticket for certain problems which require more time or the help of a sysadmin, but for a number of standard issues you can receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with our semi-dedicated hosting, you can find the the right answers for any questions you may have or have numerous issues dealt with in no time. Our chat service is available every day, thus you can get in touch with an agent even on holidays and weekends. In the event that you're not sure which plan would be better for your web sites or if our innovative cloud hosting platform covers some system requirements, you can come on our live chat before you purchase anything. If you're an active customer, you will be able to obtain more information about billing issues, account settings and various common technical troubles you may experience, for instance if you can't set up an email account in a client on your PC. Our live chat can save you lots of time no matter where you are or when you get in touch with us.