In the event that you've ever had a cloud website hosting account in the past or you have dealt with any other kind of online service, you probably know from personal experience that for some things it is better to talk to a live person over the phone instead of exchange support tickets or e-mail messages. If you want to learn more about a particular service before you decide to buy it or when something small needs to be made, for instance, it is really much easier and quicker to get it done live. If you're able to get hold of representatives by phone, it's very likely that you're dealing with a real web hosting supplier, not just a reseller. The level of support that you can get on the telephone may differ between different companies - from standard issues to experienced technical support. Usually most providers offer pre-sales assistance and 1st level phone support, while more complex technical issues are handled through e-mail and tickets.

Phone Support in Cloud Website Hosting

As we have live telephone support 14 hours every day, you have the option to get in touch with us and speak with our customer support representatives to learn more about all Linux cloud website hosting services that we provide and make sure that our servers match the system requirements for your sites prior to you buying anything. For your benefit, we have telephone numbers on three different continents and you are able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. In case you are already an existing customer, you'll be able to call about general and billing issues, and about some technical issues. If the situation is strictly technical or it can take more time to investigate, you should go through our ticketing system, that will allow both you and our technical support team to keep track of the details given by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server packages that we offer. Whether you wish to learn more about the packages, you have some billing issue or some general problem, you can just give us a call. Although some more complex troubles may require a support ticket so as to give time to our technical support team to analyze, we can help you with countless technical questions over the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the United States, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we also have a global number where you'll be able to contact us.