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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up window will show up. It offers elaborate info about all the actions that you can carry out on that particular page. Each context menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive variety of tutorial video clips explaining how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, take a look at our extensive Frequently Asked Questions section, which covers questions asked by actual individuals and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, we have a fantastic team of tech support engineers available 24-7 and ready to assist you with any query. Each support ticket you send will be answered in less than 60 minutes (the average ticket response time being just 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 302860

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com