Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing excellent quality support in a timely manner is our main priority, so we support each Linux cloud website hosting services plan with a one hour ticket resolution warranty. After you submit a ticket or send us an email, our user support team will try all they could do to deliver the most adequate remedy for your case and to supply you with information quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever required. Our team of specialists is going to be online for you 24x7x365 to answer to all of your doubts and to resolve any problem you might have. You can easily submit a help and support ticket from your Site Control Panel or send us an e–mail any time. Furthermore, on working days, you are able to phone us or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel provides a substantial practical knowledge base which is built into all parts. In each section, you’ll find a Help press button which will load for you a group of step–by–step lessons on how to employ a certain function or execute a specific action. Also, we have prepared training video clips so you might get a better idea of the Control Panel’s interface.