Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center section integrated into our Site Control Panel offers a selection of help articles and commonly asked questions. Aimed at fixing any common problem that you might have, they are compiled by our support team of capable techs.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a collection of step–by–step video tutorials that detailedly illustrate how to fix a common issue connected with your Linux cloud website hosting services account. You can find the tutorials in the Help section.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer care service with a sixty–minute response guarantee. A team of capable technicians will be online for you to reply to all the inquiries that you could have. During non–peak hours, a reply will be offered in even less than twenty minutes.