• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to providing a fast and proper response to every tech support ticket posted by a client. Our professional client care team members will examine your request and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, our average helpdesk ticket response time has proven to be 20 minutes.

  • Top quality support service
  • An Excellent Client Support Service

  • Our help desk support team members possess considerable experience in the Linux cloud website hosting services sphere and are trained enough to offer a rapid answer to your problem. If, however, the issue at hand is not within the competence of a customer support engineer, the tech support ticket will be sent to a developer or administrator for additional investigation.

  • Intuitive help center
  • An Intuitive Help Section

  • To help you get a quick hint on how to use a given feature, we have integrated a truly intuitive Help section in the Site Control Panel. You can browse through a big selection of web hosting account management articles and website management articles, examine our F.A.Q. repository or check out our step–by–step video tutorials.